Betting Rules

1. General betting requirements

Powerup Casino provides betting and gaming services subject to its general terms, applicable laws and the rules displayed for each product. By opening an account or placing a wager, you confirm that you have read and accepted the rules that apply to your use of the service. These rules may be updated from time to time. The current version will apply to future activity after it is published, unless a different effective date is stated.

You must provide accurate and current information when creating and using an account. An account must be used only by the person registered to it. You must not allow another person to access your account, place bets on your behalf or use your payment method without permission. You are responsible for keeping your login details secure and for notifying Powerup Casino if you believe your account has been accessed without authorisation.

You must meet the minimum legal age and any other eligibility requirements that apply in your location. You must not use the service where online gambling is prohibited or where you are not legally permitted to participate. Powerup Casino may carry out identity, age, location, payment or account checks before accepting activity or processing a withdrawal. You may be asked to provide documents or information for these checks.

• Only one personal account may be used unless Powerup Casino has expressly approved another arrangement.
• You must not create or use an account for another person, or operate an account on behalf of someone else.
• You must not use the service for unlawful activity, fraud, money laundering, account manipulation or any other improper purpose.
• You must not interfere with the website, betting software, game results, payment process or security measures.
• You must not use automated tools, software or technical methods to gain an unfair advantage unless expressly permitted.

2. Placing and confirming a bet

A bet is usually created when you select a market, game or betting option, enter the stake where required and confirm the wager using the available instructions. Before confirming, check the selection, odds or displayed value, stake, potential return, applicable fees or conditions and any other information shown on screen. It is your responsibility to make sure the bet is correct before submitting it.

A wager is not necessarily accepted merely because it has been entered, displayed in a bet slip or sent to the website. Acceptance occurs only when the bet is recorded by the betting system and a confirmation or transaction record is provided. You should check your account history or confirmation screen after placing a bet. If a bet does not appear to have been accepted, do not assume that it has been placed.

The displayed odds, prices, lines, limits and other betting information may change before a wager is confirmed. Where the system indicates that a price or selection has changed, you may be required to approve the change before the bet is submitted. If you do not accept the revised information, the wager may not be placed.

Powerup Casino may refuse, restrict, suspend or cancel a wager where this is permitted by the applicable rules. This may include situations involving an obvious error, a technical issue, a market being offered incorrectly, suspicious activity, a breach of account rules or a result that cannot be reliably determined. If a wager is affected, the relevant stake and settlement treatment will be handled under the applicable product rules.

Before confirming a wager, check:

1. The event, game, market or betting option selected.
2. The stake and the currency shown on the betting screen.
3. The displayed odds, price, line or potential return.
4. Any minimum or maximum stake, market restriction or special condition.
5. The bet type, including whether the wager is single, combined, live or otherwise defined by the product rules.
6. The final confirmation message and the transaction or bet reference, where provided.

3. Results, settlement and corrections

Bets are settled using the official result, score, outcome or game record specified in the applicable product rules. The relevant rules may identify the official data source, the time at which a result is taken, how postponements or interruptions are treated and what happens if an event or game does not proceed as expected. Different products may use different settlement methods, so you should review the rules for the particular wager.

A result may initially be shown as provisional and may later be corrected. Powerup Casino may amend a settlement where an official result changes, a technical or processing error is identified, a market was settled incorrectly or the original settlement did not follow the applicable rules. Any resulting debit or credit may be applied to the account in accordance with the relevant terms.

If an event is postponed, abandoned, interrupted, rescheduled or changed, the outcome will be determined under the rules for that market or product. Some wagers may remain valid, while others may be cancelled or treated as void. A change to a participant, venue, format, start time or game condition may also affect settlement where the product rules provide for it.

For casino or other games, the result generated by the authorised game system will normally determine the outcome. Game rules may explain the winning combinations, bonus features, rounds, jackpots or other conditions. If a game is interrupted, the available record and the relevant game rules will be used to determine whether the round is completed, cancelled or otherwise resolved.

• A bet that is settled as a win may be credited to the account after the result has been confirmed.
• A losing wager will normally be deducted from the available balance when settled.
• A void or cancelled wager may be returned or adjusted according to the product-specific rules.
• Where a bet contains multiple selections, the treatment of one cancelled or void selection depends on the applicable bet type.
• Any return displayed before final settlement should be treated as an estimate unless the system confirms the result.

4. Account balances, disputes and responsible gambling

You should review your account balance and transaction history regularly. Keep records of bet confirmations, deposits, withdrawals and relevant communications until the activity has been fully settled. If you notice an unfamiliar transaction, an incorrect balance, a missing bet or a settlement that appears inconsistent with the displayed rules, raise the issue promptly through the available support channel. Include the relevant account information and bet or transaction reference, but do not send passwords or complete payment credentials.

A review may be required before a dispute can be resolved. The review may consider system records, the time a wager was placed, the information displayed at confirmation, account activity, official results and any applicable product rules. Technical logs and transaction records may be used to establish what occurred. A correction may be made where an error is confirmed. If the matter cannot be resolved informally, any available complaints or external review process will be described in the applicable terms.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble or continue playing when gambling is affecting your mood, relationships, work or financial commitments. Taking regular breaks can help you keep your activity within the limits you have chosen.

Practical responsible gambling steps

• Set personal spending and time limits before starting a session.
• Use available deposit, wagering, loss or session controls where offered.
• Consider taking a break or requesting a temporary restriction if your gambling is becoming difficult to manage.
• Use self-exclusion if you want to prevent access to the service for a chosen period or longer.
• Never gamble while impaired, distressed or under pressure from another person.
• Seek independent help from an appropriate gambling support service if you are concerned about your gambling.

These Betting Rules are general information and do not replace the full terms and conditions, product rules, privacy information or responsible gambling notices that may apply to your account. If there is uncertainty, stop before placing the wager and read the relevant rules carefully. By continuing to use Powerup Casino, you remain responsible for complying with the rules shown for the service and for all activity carried out through your account.